1. All quoted prices are subject to VAT.

2. All invoices must be paid by cash, cheque or credit card on or before delivery unless a credit account has been set up.

3. A credit application form must be completed to set up an account with Slaters Inkshop Ltd.

4. At least 1 order must be placed and paid in full before an account will be opened unless previously agreed by Slaters Inkshop Ltd.

5. If a credit account has been set up all invoices are due for payment within 28 days of the invoice date.

6. Slaters Inkshop Ltd. reserves the right to charge interest at the rate of 4% over Bank of England Base Rate on any invoices unpaid after 28 days.

7. Ownership of the goods does not pass to the customer until the invoice is settled in full and the customer agrees to surrender the goods in the event of non-payment.

8. All orders placed by telephone, fax or e-mail should be accompanied by an order number or the name and position of the person placing the order.

9. Any inkjet cartridges or toners that are out of stock at the time of order will be delivered to the customer within 48 hours. Any diversification from this will be notified to the customer as soon as possible.

10. Slaters Inkshop Ltd. will replace a faulty ink or toner cartridge as soon as possible, at no charge to the customer, but will not take responsibility for any consequential or indirect loss incurred.

11. Slaters Inkshop Ltd. will rectify any fault to a printer subject to the terms of our guarantee.